Refund & Return Policy

Return & Refund Policy

We want you to love the art you bring into your home. Because every Bless'er Art print and canvas is made especially for you when you place your order, our return policy works a little differently from a traditional retail store.

Please review the information below before placing your order.

Made-to-Order Products

Every Bless'er Art print and canvas is made to order specifically for you.

Because we do not keep pre-printed inventory that can be returned to a warehouse and resold, all sales are final except in cases where an item arrives damaged, defective, misprinted, or incorrect.

We are unable to accept returns or exchanges due to:

Change of mind or buyer's remorse
Ordering the wrong artwork
Ordering the wrong size
Deciding the size doesn't work in your space
Ordering the wrong product type
Color differences caused by individual screen or monitor settings
An incorrect or incomplete shipping address provided at checkout
Refused or unclaimed packages

Please carefully review your artwork, product type, size, and shipping information before completing your purchase.

Damaged, Defective, Misprinted, or Incorrect Orders

If we made a mistake or your artwork didn't survive its journey to you in the condition it should have, we want to make it right.

Please contact us within 14 days of delivery if your order:

Arrives damaged
Has a printing defect
Is misprinted
Is the wrong artwork
Is the wrong size or product due to a fulfillment error
Has another manufacturing defect

When contacting us, please include:

Your order number
A brief description of the problem
Clear photographs showing the entire product
Close-up photographs clearly showing the damage, defect, or error
Photos of the shipping packaging if it was damaged during transit

Please keep the artwork and its original packaging until your claim has been resolved, as additional photos or information may occasionally be needed.

Replacements

When an order qualifies as damaged, defective, misprinted, or incorrect, we'll review the issue and determine the appropriate resolution.

In many cases, we're happy to provide a replacement of the original item at no additional cost to you.

Because our products are made to order, replacement items will require the normal production and shipping time to reach you.

Refunds

Depending on the circumstances, a qualifying order issue may be resolved with either a replacement or refund.

Approved refunds will be issued to the original method of payment.

Please allow time for your bank, credit card company, or payment provider to process the refund after it has been issued.

Original shipping charges are non-refundable except when required by law or when the refund results from an error on our part.

Returns

Please do not mail your artwork back to the return address shown on your package unless you have received specific instructions from us to do so.

In most cases involving damaged or defective artwork, a physical return may not be necessary.

Order Changes & Cancellations

Our made-to-order process can begin shortly after your purchase is submitted.

If you realize you've made a mistake or need to change your order, please contact us as quickly as possible.

We'll do our best to help if production hasn't begun, but we cannot guarantee changes or cancellations once an order has been placed.

Once your order has entered production, it cannot be canceled or changed.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you realize you've entered the wrong address, please contact us immediately. We may be able to correct it if your order has not yet entered fulfillment or shipped, but we cannot guarantee address changes.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply to have the order shipped again.

Please see our Shipping & Handling page for additional information.

Lost or Missing Packages

If your package appears to have been lost in transit, please contact us promptly so we can investigate the shipment.

If tracking shows that an order was successfully delivered but you cannot locate the package, please first check around your property, with members of your household and neighbors, and with the shipping carrier.

Bless'er Art cannot guarantee replacement or reimbursement for packages that have been confirmed as successfully delivered by the carrier.

For complete details, please see our Shipping & Handling page.

Color & Artwork Variations

We work carefully to represent our artwork as accurately as possible online. However, colors may vary slightly between the image displayed on your computer, phone, or tablet and the finished printed artwork due to differences in individual screen settings.

Many pieces in the Bless'er Art collection are also reproductions of historical artwork. Brushstrokes, canvas or paper texture, grain, fading, patina, cracking, and other characteristics of the original work may intentionally remain visible.

We consider those beautiful little imperfections part of the artwork's story rather than product defects.

Questions About Your Order?

If something isn't right, please contact us before worrying. We'll always do our best to help when there's a problem with your order.

Please visit our Contact Us page and include your order number so we can assist you as quickly as possible.

Thank you for choosing Bless'er Art to be part of your home.